Shipping & Returns Policy

Order Processing & Charges

Orders are generally processed through the official merchant (e.g., ClickBank). On your bank or credit card statement, charges may appear as CLICKSANK or CLKBANK*COM. If you are not the cardholder, notify them to prevent confusion.

Any upgrades purchased may appear as separate charges. For assistance, please contact the official merchant directly.

Official Merchant Contact:

U.S.: 1-800-390-6035
International: +1-208-345-4245

Shipping Information

UK & Europe: Estimated 7–14 business days
Other International Locations: 10–21 business days (varies by customs and carrier delays)

Notes:

Orders are typically processed the next business day. Weekend orders ship the following Monday.
Tracking updates may take longer than usual.
Ensure deliveries are made to secure addresses to prevent lost or stolen packages.

Delivery Issues:

If the delivery is refused or the address is incorrect, refunds may be issued minus shipping costs once the items return to the fulfillment center.
If a package is marked as delivered but later lost or stolen, the buyer is responsible for following up with the carrier.

Returns – Physical Products

Most official Ignitra® purchases include a 180-day money-back guarantee.
To qualify, all bottles (including bonus or free items) must be returned.

Return Steps (via Official Merchant):

Include a note with your Order ID, full name, shipping address, email, phone number, and packing slip (if available).
Ship to:
PO Box 1079
Pleasant Grove, UT 84062, USA
Buyer pays return shipping costs.
Returns must arrive within 180 days of purchase.

Refunds are issued once the returned items are verified by the fulfillment center. It may take 3–5 business days for the refund to appear on your account.

International Orders:

Shipping fees ($30 per item) are non-refundable.
Customs duties are the buyer’s responsibility.

Returns – Digital Products

Digital products usually come with a 180-day no-questions-asked refund policy.
Contact the official merchant within 180 days of purchase to request your refund.